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SimplyMD Privacy Policy

SimplyMD Privacy Policy

Privacy Policy

Effective Date: 1/1/2024

1. Introduction

At SimplyMD (Fountila Investments LLC DBA SimplyMD), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your personal information, including your use of our services via SMS (Short Message Service). By using our services, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, contact details (email, phone number, address), and any other personal information provided during the course of using our services.

  • Usage Data: We collect information about how you interact with our website and services, including IP addresses, browser type, operating system, and access times.

  • SMS Data: If you consent to receive communications via SMS, we may collect and store phone numbers and the contents of the SMS messages we send or receive.

3. How We Use Your Information

We use the collected information to:

  • Provide customer support and deliver services
  • Communicate with you, including sending reminders, updates, and notifications via SMS
  • Process payments and manage accounts
  • Improve our services based on usage patterns and feedback
  • Comply with legal obligations and regulatory requirements

4. SMS Communication

By providing your mobile phone number, you consent to receiving SMS messages from SimplyMD related to our services, including appointment reminders, promotions, and other relevant communications.

  • Opt-In: You will only receive SMS messages if you have explicitly opted-in.

  • Opt-Out: You can opt-out of SMS communications at any time by replying “STOP” to any of our messages. Please note that opting out may affect your ability to receive important updates or notifications.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our services (e.g., payment processors, SMS platforms), but only to the extent necessary for them to perform their services.

We may also disclose your information:

  • If required by law or in response to legal requests
  • To protect the safety, property, or rights of SimplyMD or others

6. Data Security

We implement a variety of security measures to ensure the confidentiality and integrity of your personal information. This includes secure servers, encryption, and restricted access to sensitive data. While we strive to protect your data, no system is 100% secure, and we cannot guarantee the absolute security of your information.

7. Data Retention

We retain your personal data for as long as necessary to provide our services or as required by law. Once your data is no longer needed, it will be securely deleted or anonymized.

8. Your Rights

You have the right to:

  • Access, update, or correct your personal information
  • Request the deletion of your personal information, subject to legal or contractual obligations
  • Withdraw consent to the use of your data at any time, including opting out of SMS communications

To exercise your rights, please contact us at [Contact Email].

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting. We encourage you to review this policy periodically for updates.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us at:

SimplyMD
Email: info@simplymd.me
Phone: 682-305-0368